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Common Queries

You Asked, We Answered

What is your return policy?

Our policy lasts 14 days. If 14 days have gone by since the purchase date, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned or exchanged. Tights, Underwear, Semi Custom designs, and Fabric and Trims that have been cut to your request. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

What are your Trading Hours?

By Blesk is an online retail store, thus our store is always open. However we only ship out order during Monday- Thursday's

If you are wanting your parcel shipped the same day please make sure you order before 1pm (AEST)

What are the payment options?

By Blesk accept the following secure payment methods for the By Blesk website - PayPal. We have security measures in place to protect your personal information including firewalls and SSL encryption. We do not store credit card details; therefore we require payment details each time an order is placed with

All prices on the website are quoted in Australian Dollars (AUD).

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